Terms & Conditions

1. Acceptance of Terms

By using this website or availing any services provided by ESS Doctor Booking, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

2. Appointment Services

ESS Doctor Booking provides online doctor appointment booking and related clinic services including consultations, follow-ups, prescriptions and health checkups. Appointments are confirmed based on doctor availability and the information provided by patients.

3. Accuracy of Information

Patients are responsible for providing accurate personal, medical, and contact information. Incorrect information may affect test results and report delivery.

4. Appointments & Sample Collection

Appointments are subject to availability. Home collection services, if available, may be rescheduled due to unforeseen circumstances.

5. Test Reports

• Reports are provided for informational and diagnostic purposes only.
• Test reports should not be considered a substitute for professional medical consultation.
• Patients are advised to consult qualified healthcare professionals for diagnosis and treatment.

6. Payment Policy

All payments for tests and health packages must be completed before report delivery unless otherwise agreed by ESS Doctor Booking.

7. Website Usage

Users agree not to:

• Use the website for unlawful purposes.
• Attempt unauthorized access to our systems.
• Copy or reproduce website content without written permission.

8. Limitation of Liability

ESS Doctor Booking shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services or website.

9. Intellectual Property

All content, logos, images, graphics, and text on this website are the property of ESS Doctor Booking and are protected under applicable intellectual property laws.

10. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time without prior notice. Updated versions will be posted on this page.